At Porta on Demand, we respect and protect the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure that your information is handled securely. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect personal information that you provide directly to us when you use our services, such as when you place an order, fill out a form, or contact us for customer service. The types of information we may collect include, but are not limited to:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Billing Information: Credit card details or payment information for processing transactions.
- Usage Data: Information about how you use our website, including IP addresses, browser types, referring pages, and pages visited on our site.
We also collect non-personal information automatically through the use of cookies, which helps us to enhance your user experience by customizing our content and tracking website usage patterns.
How We Use Your Information
The information we collect is used in several ways to improve the functionality of our website and to better serve you:
- Provide Services: To process and fulfill orders, manage subscriptions, and deliver customer support.
- Improve User Experience: To personalize your experience and optimize website content based on user behavior.
- Marketing and Communication: To send promotional emails, newsletters, or updates about new services or offers (if applicable).
- Legal and Security: To comply with legal obligations, resolve disputes, and protect our website and users from fraud.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. This includes the use of encryption technology for sensitive transactions, such as payment information. We also limit access to personal data to only those who need it for operational purposes.
While we take all necessary steps to protect your data, please note that no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners or service providers who assist us in operating our website and conducting business, provided that they agree to keep this information confidential. These third-party partners may include payment processors, marketing services, and data analytics providers.
We may also disclose your information if required by law, to comply with a legal process, or in response to lawful government requests.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us identify your preferences, remember your login details, and track how you interact with our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain parts of our website.
Third-Party Links
Our website may contain links to third-party websites, services, or products. These external sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites before sharing your personal information with them.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us directly through the provided channels. We will take appropriate measures to ensure that your personal data is accurate and up-to-date.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “last updated” date at the bottom of this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.
Consent
By using our website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use our website.
Last Updated: [7th April 2025]
